Last Updated: 12/13/2025

Thank you for shopping with Soft House Prints. Below you’ll find information about how and when your order ships.

Order Processing

Orders are typically processed within 2-3 business days. Processing time does not include shipping transit time.

Because many of our items are made to order, processing times may vary slightly during high-volume periods or holidays.

Shipping Rates & Methods

Shipping costs are calculated at checkout based on your location and order size.

We currently ship to:

• United States

Delivery Timeframes

Once your order ships, delivery times vary by carrier and destination. Estimated delivery times are provided at checkout but are not guaranteed.

Tracking

When available, a tracking number will be sent via email once your order has shipped.

Delays

Soft House Prints is not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 2 days of delivery at hello@softhouseprints.com so we can assist you.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact

If you have questions about shipping, please contact us at:
Email: hello@softhouseprints.com
Business Name: Soft House Prints