Last Updated: 12/13/2025

At Soft House Prints, each item is carefully produced and packaged. Due to the nature of our products, all sales are final.

No Refunds or Returns

We do not accept returns or offer refunds for reasons such as:

• Change of mind

• Incorrect size selection

• Color differences due to screen settings

• Personal preference

Please review product descriptions carefully before placing your order.

Damaged Items

If your order arrives damaged, we’re happy to help.

To be eligible for a replacement or refund due to damage:

• You must contact us within 2 days of delivery

• You must provide clear photo evidence of the damaged item and packaging

Once damage is verified, we will offer a replacement or refund, at our discretion.

Shipping Issues

We are not responsible for damage caused by shipping delays or for packages marked as delivered by the carrier but reported as missing.

Contact

If your item arrives damaged, please email us at: hello@softhouseprints.com
Include your order number and photos of the damage so we can assist you promptly.